Resources for Faculty & Staff
Resources for Faculty & Staff

Faculty & Staff FAQ


Below are common questions we receive from UCSD faculty and staff. If you have a question that we have not addressed, please contact us at (858) 534-3755.  

 

How do I refer students to CAPS?

Students can call our offices at (858) 534-3755 to make an appointment. In addition, students can come to our Central Offices at Galbraith Hall 190 (located below the CLICS Library) to make an appointment. If there is an urgent matter and your student cannot wait for a regular appointment, they can be seen by our Urgent Care psychologist at our Central Office.

I’m concerned about a student – what should I do?

You have many choices with this question. First, you can contact the student’s college administration (e.g., the Resident Dean at your student’s college) or department and express your concerns. These administrators offer an opportunity to be seen those who interact with him/her the most. These interactions are often not bound to confidentiality restrictions in comparison to those of psychologists – so they may be able to offer you more information about your student’s situation than we legally can. If your student’s concerns require counseling or psychological assessment, they are often referred to CAPS to meet with a psychologist. If the matter is mental health related, you can encourage your student to make an appointment at CAPS at (858) 534-3755. To download a handbook on how to Assist an Emotionally Distressed Student, click here. To download our Red Folder pamphlet, which includes emergency contacts and procedures, click here.

What are mental health confidentiality laws as they pertain to students?

Due to state and federal laws, psychologists cannot share information with others (including family members) about their counseling with a student without written consent from the student. This is why we may not be able to provide specific information about your student if you call us for consultation. The only situations where we may legally breach confidentiality is if the student is gravely ill and may be in imminent harm to self or others. If you have questions regarding confidentiality, please contact our Central Offices at (858) 534-3755.