Appointments
Our office hours are 8:00am to 4:30pm, Monday through Friday. Our Central Office is at Galbraith Hall 190. You may call (858) 534-3755 or stop by our central office to make an appointment. Appointments are generally available within two weeks of your request. However, at times of peak demand the wait can be longer. You may request a specific staff person on the basis of gender, sexual orientation, ethnicity or location, but it will possibly mean a longer wait until an appointment becomes available. For locations and maps to our offices, click here.
Although CAPS generally operates on an appointment basis,
there are occasions when a problem or crisis feels too overwhelming
to wait for a scheduled appointment. If this is the case, please
make this known when you call and you can be seen quickly or within
a few hours depending on the nature of the crisis during our hours
of operation (8:00am-4:30pm , Monday-Friday). Call (858)
534-3755 to speak with the on-call psychologist who will
assist you with the concern or crisis.
- After normal hours and during holidays/campus closures, a counselor
can be reached for urgent psychological consultations by calling (858) 534-3755, and select Option #2.
- For life threatening emergencies or if anyone is in immediate danger, please call 911 or the UCSD Campus Police at (858) 534-HELP(4357).
For more information about emergency services, please go to our Emergency Assistance page for more information.
Fees for No-Shows and Late Cancellations
CAPS provides services without charge to students who have paid the Student Services Fee (SSF) for the current quarter. During the summer, students who were enrolled the previous Spring quarter and are intending to return in the Fall quarter are eligible for services.
While there is no charge for attending a counseling appointment, starting July 1, 2011, CAPS will, begin charging a no show or late cancellation fee of $20.00. You can avoid this fee by canceling, if necessary, at least 24 hours in advance.
If you cancel within 24 hours of the appointment or if you do not appear for an appointment, a charge of $20.00 will be added to your Bursar’s Account.
If you must cancel your appointment within 24 hours due to illness or serious emergency, you can talk to your psychologist about waiving the fee. Academic demands are not considered an emergency. Please plan ahead and cancel at least 24 hours in advance to avoid the fee. Telephone cancellations are preferred. Initial appointments should be cancelled by telephoning our central office at 858 534-3755. Follow-up counseling appointments are most effectively canceled by calling your psychologist’s individual office. If you are going to be late for your appointment contact your psychologist with an estimated arrival time so she/he can use the intermediary time efficiently.
CAPS encourages students to attend their counseling appointments.
If you do need to cancel please do so as far in advance as possible. This will allow the time reserved for you to be allocated to another student, thus, reducing the overall wait time for counseling appointments