Resources for Parents & Families
Welcome parents! This section will provide information and resources for parents, friends, and family of UCSD students to increase their understanding of common psychological issues that may be experienced by you and your daughter/son. For parents of students in their first year at UCSD, our Parent Handout on ways to help you and your student's transition to college.
The Help Your Student tab provides details on many questions that you may have regarding your daughter/son's well-being while at UCSD. We also have a link to a handbook we provide the UCSD community on how to Assist an Emotionally Distressed Student. Finally, this section provides helpful campus links and self-help resources. Counseling and Psychological Services focuses on assisting students with the typical developmental problems of undergraduate and graduate students that respond to short-term counseling. If a student requires long term care or has a chronic mental health condition, then CAPS will help the student find suitable care in the off- campus professional community. Funding is provided by the health insurance coverage that is required of every enrolled UCSD student. Below is a summary of our Tabs for Parents and Families.
- Contact Information
- 858-534-3755, FAX 858-534-2628
Galbraith Hall 190
Crisis Counseling and Consultations (after hours): 858-534-3755, Option 2
- CAPS staff is available to provide consultation to your questions regarding mental health matters, campus resources, and community referrals. In addition, if you have concerns about your student, you can contact our offices for assistance. Due to confidentiality laws, we may not be able to provide specific information about your student if s/he is utilizing our services. During normal business hours, you can call our Central Office at (858) 534-3755. Your call will be forwarded to a psychologist on staff.
- Referring to CAPS
- If you would like to refer your student to CAPS, please have him or her contact our offices at (858) 534-3755 to make an appointment. If the matter is urgent and your student must be seen immediately, she or he can come to our Urgent Care services at our Central Offices at Galbraith Hall 190.
- If you have an urgent matter or an emergency regarding your student during normal business ours (Monday through Friday, 8:00am-4:30pm), please call our offices immediately at (858) 534-3755. If you or your student has a life-threatening emergency, please take her/him to the nearest emergency room or call 911. For more information on Emergency and Crisis services at CAPS, please visit our Emergency page.
Our Services for Students and Families
- Individual Counseling
- CAPS provides short-term individual counseling for registered UCSD students. If your student comes for counseling, they will be assessed in the first meeting, and a treatment plan will be discussed with him or her. This plan may include individual counseling and/or a group at CAPS. For some students, long-term therapy may be recommended. For these students, we offer referral services to psychologists and psychiatrists in the San Diego community. If your student has SHIP insurance alone, the student can be referred by us to an outside provider. This involves completing official referral paperwork that is submitted to the insurance company. If you have other coverage, students must abide by the referral process for that insurer. If your student is double-covered (e.g., SHIP and another insurance plan), the non-SHIP insurance plan will be the primary insurance for referrals.
- Group Counseling
- CAPS is proud to offer over 20 unique groups, workshops, and forums each quarter. Groups range from traditional psychotherapy groups, to psychoeducational workshops, and drop-in forums. Recent groups have included the Building Social Confidence Group, Stress Management Workshop, and the Asian American Community Forum. Unlike individual counseling, students can come to as many group sessions as needed.
- CAPS provides referral services for students who are referred to outside providers. Reasons for referrals to outside providers include: need for treatment at a rate that would exceed our short-term service model, or a referral to a specialist for particular conditions. For students with SHIP insurance only, CAPS and Student Health Service administers the paperwork required for referrals. For students without SHIP or are double-covered with another insurance plan, they must comply with referral procedures required by the non-SHIP insurer. CAPS staff will assist in matching the student with a provider who can best meet their treatment goals. If you have any questions about our referral process, please contact our Central Office at (858) 534-3755.
- Consultation to Families
- CAPS provides consultation to families who have questions or concerns about a student. We will provide as much assistance as possible. Due to confidentiality laws, however, we may not be able to provide information about your student if she or he is utilizing our services. For more information about confidentiality limitations, click on the FAQ & Confidentiality tab, or call our Central Office to speak with one of our psychologists at (858) 534-3755.
- CAPS staff present to both students and parents during Student Orientation. Information on our services is provided at these meetings.
Helping Your Student
So you and your daughter/son have finally made it! All the hard work over years has finally paid off - s/he is now in college! Congratulations!!! This is a most exciting time for everyone, with much change and adjustment. As is the case with any new experience, having your daughter or son go to college can be quite stressful. Along with the excitement of a new, important change, can come anxiety, worry, and questions about many things. We at CAPS recognize that these concerns are common to may parents and family members. We hope this page will provide some helpful answers to these important questions
At the same time, many parents may feel conflicted when these feelings are mixed with excitement that comes with possibly having more independence and time. It is common to feel a wide range of emotions with this new change - from happy to sad. As is the case with your daughter/son, the adjustment to change can be difficult and may take some time. Feeling sad during this transition, however, should not prevent you from taking care of yourself. Consider viewing this change as an opportunity to focus on what you really like to do
Though your daughter or son, may not request it, it is important that you keep in touch. Have a plan for keeping in touch. Care packages, phone calls, e-mails, pictures of special events (both at school and family fun) may be some of the nice things you can do for each other to show you may be out of sight but not out of mind
FAQ's & Confidentiality
We know many parents and families have questions about our services and our work with students. Below is a list of some common questions we encounter. If you have other questions that we can assist you with, please call us at (858) 534-3755.
If you wish to share information with CAPS regarding your student, please call our Central Office at 858-534-3755.
- Self-Help Library
- Many self-help offerings for you and your student!
- Download Center
- Download forms, handbooks, brochures, relaxation audio recordings, and much more.
- UCSD Family Connection
- Official UCSD website for parents and families. Lots of great resources here!
- Well-Being Cluster
- The hub for the Student Health & Well-Being Cluster.
- Mental Health Links