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Crisis and Emergency Services

988

24/7 National Suicide & Crisis Lifeline

The 988 Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24/7 in the United States. Call or text 988.

(858) 534-3755

CAPS 24/7 Crisis Line

Call CAPS 24/7 crisis line at (858) 534-3755 to speak with a crisis counselor anytime. Select option #2 after business hours.

(858) 534-HELP

Triton CORE, Mon-Fri from 10am–10pm

Triton CORE is a mobile response team at UC San Diego that provides compassionate intervention and support to students experiencing a behavioral health crisis.

CAPS Crisis Services

CAPS provides crisis and urgent counseling to students as well as emergency services to the UC San Diego community.

Phone: (858) 534-3755, select option #2 after business hours
Urgent Care Hours: 8:00am–4:30pm
Monday–Friday (offices closed outside of normal business hours and during University holidays)
Location: Galbraith Hall 190 (Revelle College)
  • CAPS provides Urgent Care services for students who are in crisis and require same-day treatment. Urgent contacts are offered in-person, via video, and via phone, and consist of triage assessment, establishing rapport, and an intervention for acute needs.
  • While most students with urgent/same-day appointments will be seen shortly after completing check-in and pre-vist forms, there may be a wait if multiple students are requesting crisis support. The urgent care counselors will prioritize students based on the severity of the presenting concerns.
  • Concerns related to safety to self and/or others will take priority.
  • Urgent care services are located at our Central Office, Galbraith Hall 190 (next to the Revelle Plaza Fountain). For a list of our other, non-urgent care locations across campus, please go to our Locations page for detailed information.

Triton CORE

UCPD Dispatch to Triton CORE: (858) 534-HELP (4357)
Website: tritoncore.ucsd.edu
Hours of operation: Monday–Friday, 10am–8pm with phone consultations available from 8pm–10pm

*Triton CORE can be accessed during operational hours by contacting the UCSD Police Department Dispatch and requesting the Triton CORE team.

Who Triton CORE serves

  • Current UCSD Students (undergraduate, graduate, extended studies)
  • Student must be physically located on campus

When to Contact Triton CORE

  • During non-violent behavioral health crises
  • For a student experiencing suicidal ideations/homicidal ideation with no imminent risk
  • Alcohol and/or substance use impairment
  • For a student experiencing disorientation, delusional thinking, or mania
  • To initiate a Mental Health Wellness Check

What Triton CORE offers

  • Slowing down crisis to conduct a consensual conversation around current stressors and needs
  • Coordination of care with on-campus and off-campus providers
  • Collaborative safety planning with student
  • Discussion around least restrictive access to care, if indicated
  • Team can transport to hospital if needed and remain with student until seen by doctor

911 and Hospitals

For life-threatening emergencies, please call 911 or go to the nearest Emergency Room. The local emergency rooms near campus include:
  • La Jolla: Jacobs Medical Center, 9300 Campus Point Drive, La Jolla, CA, 92037 (map and directions)
  • College Area: East Campus Medical Center, 6655 Alvarado Road, San Diego, CA 92120 (map and directions)
  • Hillcrest: UC San Diego Medical Center, 200 W. Arbor Drive, San Diego, CA 92103 (map and directions)

Additional Resources

Concerns about a Student

If you are concerned about a student (friend, family member, etc.), please contact our Central Office at (858) 534-3755, and ask to speak with the on call Urgent Care counselor for consultation. For life-threatening emergencies, please call 911 or go to the nearest Emergency Room.

Privacy and Confidentiality of Student Information

  • In keeping with ethical standards of the mental health profession and the law, all services provided by the staff of Counseling and Psychological Services (CAPS) are kept confidential.
  • If you are calling for consultation regarding a specific student, please note that CAPS cannot provide information related to treatment at CAPS without a signed Release of Information Form (ROI) from the student.
  • The Release of Information Form can be downloaded from our Well-Being Handouts and Resources.

For non-urgent concerns, you can submit a Triton Concern Form.

Campus Emergencies

CAPS offers assistance to students, faculty, and staff in response to any critical incident or disaster that may impact the psychological well-being of the UCSD community.

If your college, department, or residence needs immediate assistance in response to a critical incident, please contact our Central Office at (858) 534-3755. If the emergency is outside business hours, select option #2 from the voice menu. You will be able to speak with an on call counselor.